*
Information That Is Routinely Collected By Our Site Technology
IP
Address. We record the Internet Protocol (IP) address of your
computer when you visit our site. Without more, the IP address
does not identify you personally, but it is what allows us to
maintain communications with you as you move about our site.
Cookies.
Otologics also collects information about your use of our site
through cookies and similar technology. A "cookie" is
a unique numeric code that we transfer to your computer so that
we can keep track of your interests and preferences and recognise
you as a return visitor to our site. Cookie technology allows
us to collect "clickstream" data, which is not personally
identifying information, but which reflects your activities on
the site, including your interest in certain health care conditions.
A cookie does not collect or keep your name or other personal
identifying information, but when you revisit our site the cookie
allows us to bring you the content and features likely to be of
greatest interest to you based on your previous activities on
our site.
II.
How We Use Your Information
Whether
you are a consumer or a healthcare professional, we use the information
about your use of the services and activities on this Web site
to monitor user traffic patterns and try to analyse what our users
prefer so that we can design better services for you. The personally
identifying information and health-related personal information
that you provide may be used to create customized offers, information,
and services tailored to your interests and preferences.
Personally
Identifying Information. You do not have to register to use most
of the information and services available for consumers on this
Web site. If you choose to register, we will use the personally
identifying information you give us to send you an email confirming
your registration with our site and to respond to questions from
you.
Health-Related
Information. If you choose to participate in our interactive services,
we will collect the information you may choose to disclose and
analyse it to discover new facts that could help us better understand
how our products are used.
We
may offer interactive services such as health questionnaires that
ask you to furnish health-related information about you or your
family. The information you disclose and provide in interactive
services may be linked with the personally identifying information
you may choose to provide elsewhere on our site to provide us
with personally identifying information about your health and
health care. We may combine your health-related information with
that from other site users to create summary data that we will
use for our business purposes, including research to improve our
products and analyses that may help us better market our products.
Product
Reports. If you contact Otologics regarding your experience in
using one of our products, we may use the information you provide
in submitting reports to the Federal Food and Drug Administration,
and as otherwise required of us by law. We also may use the information
to contact the prescribing physician to follow up regarding an
unexpected event involving use of our product.
IP
Address. In addition to using the Internet Protocol (IP) address
of your computer to maintain communications with you as you move
about our site, we also may use your IP address to personalize
content provided on this Web site. We retain IP addresses, and
we retain them together with personally identifying information.
Cookies.
Otologics uses the data we obtain through the use of cookies to
customize your site experience by anticipating the information
and services that may be of interest to you. We also analyse the
information collected with cookie technology to help us improve
the functioning of our site by monitoring traffic in popular areas
and to modify the services and information we provide to meet
customer demand. We will link the clickstream data available to
us through the use of cookies to the personally identifiable information
and health-related information that you may choose to provide
elsewhere on our site. We use the information we collect through
the use of cookies for our business purposes, including operation
of our site, as well as research and product analyses to help
us better market our products.
Law
Enforcement. In certain limited circumstances, Otologics may be
called upon to release your personal information in response to
a court order, subpoena, search warrant, law, or regulation. Otologics
plans to cooperate in responding to such requests, taking appropriate
measures to ensure that the requester understands the sensitive
nature of the health-related personal information that they may
receive. Otologics also reserves the right to cooperate with law
enforcement authorities in investigating and prosecuting users
who violate our rules or engage in behaviour that is illegal or
harmful to other Otologics users.
III.
Our Relationship to Third Parties
Otologics
may use third parties to provide services and information on our
site. We also may use third parties to analyse data collected
on our site. We will not disclose your personally identifying
information or health-related personal information to anyone other
than Otologics employees and those third parties with whom we
have a business relationship. If we allow a third party contractor
to have access to your personally identifying information, we
will not authorize them to take it or use it for any purpose that
is not consistent with this Privacy Policy.
We
pledge that we will not sell or disclose any personally identifying
information or health-related personal information you provide
on our site to an unrelated third party without your express permission,
except as explained below:
Cookies.
Otologics does not allow other sites or third parties to use our
cookies for their own purposes or to place their own cookies on
your computer when you access services through our site.
Vendors
and Suppliers. Otologics has relationships with different vendors
and suppliers who help us design and maintain our systems and
our computer security and respond to email and customer inquiries.
We will not authorize our vendors and suppliers to use our customer
information for any purpose not related to Otologics business.
*
Other Important Information About Our Relationship With Third
Parties
Links
to Other Sites. Otologics also features links to web sites that
we believe you might find useful and informative. Please be aware,
however, that Otologics does not endorse or recommend these sites'
content or services, and Otologics is not responsible for the
privacy practices of these other sites. We encourage you to be
aware of and read the privacy policy of each site you visit. Remember,
the statements in this Privacy Policy apply solely to information
collected by Otologics.
Advertisers.
Otologics does not permit advertisers to display their advertisements
at our site, and we will not permit third party adservers to use
cookies to collect information from users at our site.
IV.
Our Children's Policy
Otologics's
Web site content and services are intended for adult users over
the age of 13. The site is not designed to attract child users.
If we learn that an under-13 user has volunteered personal or
health-related information on our site, or that a provider has
volunteered information about a patient who is identified as younger
than 13, we will delete such information from our active databases
in accordance with our deletion policy, which is described in
the section on Privacy Choices.
V.
Your Privacy Choices
When
you access any interactive tool or service on Otologics's Web
site, you will be asked to affirmatively choose ("opt-in")
to provide the requested information. You may always choose not
to provide the requested information.
Receive
Email. When you register with our site, you will be given the
option of receiving email with information that we think you might
find useful, including promotions, announcements of new services
and products, and newsletters on particular health topics. If
you decide, at any later time, that you no longer wish to receive
these emails you may unsubscribe to our email list by sending
an email entitled "Unsubscribe" to webcoordinator@otologics.com.
Accept
Cookies. Your browser software can be set to reject all cookies,
but if you reject our cookies certain of the functions and conveniences
of our site may not work properly. Cookies and similar technologies
are how we ensure that we can promptly retrieve and deliver the
information to you when you use our site.
Correct/Update
Personal Information. You may correct or update the personal and/or
health-related personal information you previously provided to
this Web site at any time, using the following options:
You
can contact us through our feedback page.
You
can write to the following address:
Otologics,
LLC
Attention: Web Coordinator
5445 Airport Boulevard
Boulder, CO 80301
Remove
Personal Information. You may remove previously provided personal
and/or health-related personal information at any time using the
following options:*
You
can contact us through our feedback page.
You
can write to the following address:
Otologics,
LLC
Attention: Web Coordinator
5445 Airport Boulevard
Boulder, CO 80301
*Deletion
Policy. The information that you provide Otologics is stored in
servers that are operated and maintained by Otologics. Otologics
site users should be aware that it is not technologically possible
to remove from our servers each and every record of the information
you have provided to Otologics. The need to back-up our systems
to protect information from inadvertent loss means that a copy
of information about you or your health-related interests may
exist in a non-erasable form that will be difficult or impossible
for us to locate. Nevertheless, we promise that upon receiving
your request, Otologics will delete all personal and/or health-related
personal information stored in the databases Otologics actively
uses for research and daily business activities, or stored in
other readily searchable media. In addition, we will use commercially
reasonable efforts not to disclose any personal information stored
in a non-erasable format after receiving your request for removal,
except as required by law.
Please
be aware that Otologics may not comply with a consumer's request
to amend or remove information that was provided to Otologics
by a healthcare professional or a consumer regarding an adverse
drug event.
Communicate
with Otologics by Email. At this Web site consumers and providers
may communicate with our staff to learn more about our products
and services. We also offer interactive tools that enable consumers
and healthcare professionals to submit customized email requests
for information about Otologics products. Please be aware of the
limits on the confidentiality of these email communications. Otologics
will not disclose personally identifiable information that we
receive in email, but all email transmissions are vulnerable to
unauthorized interception. In addition, we remind you that email
sent or received through an employer's computer or computer system
is not confidential and may be the legal property of the employer.
VI.
Our Security Measures
Otologics
wants your personal information to remain as secure as reasonably
possible. Our success at improving our products and services depends
upon your willingness to share information about your personal
health and health care with our researchers.
Data
Security. Otologics uses encryption practices to help insure the
integrity and privacy of some of the personal information you
provide to us. As an added security precaution, all personal information
is kept physically behind firewalls that meet or exceed industry
standards to prevent intruders from gaining access. Although we
will make reasonable efforts to protect personal information from
loss, misuse, or alteration by third parties, you should be aware
that there is always some risk that an unauthorized third party
could intercept an Internet transmission, or that thieves will
find a way to thwart our security systems.
VII.
Changes in Our Privacy Policy
Otologics
will only use personal information in the manner described in
the Privacy Policy in effect when the information was collected
from you. However, we reserve the right to change the terms of
this Privacy Policy at any time by posting revisions to our site.
If at any point, we decide to use personally identifiable information
in a manner different from that stated at the time it was collected,
we will notify users by email to the extent that we have your
email address. You will be given the choice at that time to "opt-in"
for any additional uses or disclosures of your personally identifiable
information that you made available to us prior to the change
in our policy.
